If you encounter this problem with Microsoft Live Mail or Messenger you need to do the following to solve the problem:
1. Go to Control Panel -> Then Add/Uninstall programs
– Here you
will see a list of all your programs that you can change or uninstall
-> Select Windows Live Messenger/Essentials,
you will then have the
option to uninstall or reapir -> select repair,
wait for it to load
and it will fix itself, and the problem will be solved.
This solution
will work on Windows Vista, 7 and 8.
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